ClassNotFoundException

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jaqa09
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ClassNotFoundException

Postby jaqa09 » Sat May 19, 2018 4:25 am

When I open ENT Connect in internet explorer (for the java availability)
the box has an error symbol
the error is
Application Error: ClassNotFoundException
net.clanent.entconnect.EntConnect.class

jaqa09
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Posts: 21
Joined: Sun May 04, 2014 3:22 am

Re: ClassNotFoundException

Postby jaqa09 » Thu May 24, 2018 7:41 am

Bump!!! :( still can't play cause of this :(

Unitil
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Re: ClassNotFoundException

Postby Unitil » Mon Jun 11, 2018 6:00 pm

You may want to check that Java is installed on your system, and that it is up-to-date with the most recent version.

Verify your java installation here (use internet explorer):
https://www.java.com/en/download/installed.jsp?detect=jre

If it is not currently installed, please use the following to download the most recent JRE onto your system.
https://www.java.com/en/download/

Please let us know if you're still having problems.
@jaqa09

jaqa09
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Posts: 21
Joined: Sun May 04, 2014 3:22 am

Re: ClassNotFoundException

Postby jaqa09 » Tue Jun 12, 2018 9:08 am

I still have the same problem, but the verification of Java said that I have the recommended Java installed (Windows 8 Update 171), which is the latest update.

Unitil
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Re: ClassNotFoundException

Postby Unitil » Tue Jun 12, 2018 2:35 pm

Try the following:
  1. Open control panel
  2. Click System and Security
  3. Open Windows firewall
  4. Finally, click to turn Windows Firewall off

The above is meant to see if your windows firewall is blocking any of the required components for ENTConnect to run.

If ENTConnect ends up working after disabling your firewall, we can be certain that you'll need to make exceptions in your firewall settings for it to function while your firewall is enabled.

@jaqa09

jaqa09
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Posts: 21
Joined: Sun May 04, 2014 3:22 am

Re: ClassNotFoundException

Postby jaqa09 » Wed Jun 13, 2018 11:31 am

Still the same :(

Unitil
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Re: ClassNotFoundException

Postby Unitil » Tue Jun 19, 2018 5:58 am

The only other potential solution is to attempt a reinstall of your Java install.

The issue itself has to do with the app being unable to locate the specified class file once it's transversed through the described file path.

Other than what I've described above, I'm unaware of how to resolve your issue unfortunately.

Unitil
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Re: ClassNotFoundException

Postby Unitil » Thu Jul 05, 2018 5:32 am

Please let us know if you're still experiencing issues.

Processing due to age of topic and inactivity.

@jaqa09


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