Login fail after update

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Juiet
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Posts: 65
Joined: Fri Dec 01, 2017 11:26 am

Login fail after update

Postby Juiet » Wed Apr 11, 2018 7:54 am

Hi,

after making an update today I cant login, it says my password is wrong which is not true

What to do?

Tnx

Juiet
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Posts: 65
Joined: Fri Dec 01, 2017 11:26 am

Re: Login fail after update

Postby Juiet » Wed Apr 11, 2018 7:56 am

Besides all the menu looks blured after the update. the scripture is messed up. wtf is going on?

Unitil
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Re: Login fail after update

Postby Unitil » Wed Apr 11, 2018 8:04 am

Make sure your realm is set to the correct one, by default it was on USWest when I use USeast.
Is your resolution maxed?

Unitil
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Re: Login fail after update

Postby Unitil » Thu Apr 19, 2018 10:09 pm

@Juiet

Is this still an issue?

Juiet
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Posts: 65
Joined: Fri Dec 01, 2017 11:26 am

Re: Login fail after update

Postby Juiet » Fri Apr 20, 2018 6:41 am

Yes...it is "ViolentlyHappy" and it still says wrong password. Since it is a very ez password I really cant miss it.
Strangly on BK the same happened but with another acc xD

Unitil
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Re: Login fail after update

Postby Unitil » Fri Apr 20, 2018 7:23 am

@Juiet

Have you ensured you're on the correct server by selecting the Magnifying glass by Battle.net?
Since the update, you'd likely be selected on a different server than normal.

Looking at your recent accounts, they all appear to be on uswest.battle.net

Juiet
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Posts: 65
Joined: Fri Dec 01, 2017 11:26 am

Re: Login fail after update

Postby Juiet » Fri Apr 20, 2018 9:23 am

Seems like this acc just got deleted since i created a new one with the same name :(

Unitil
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Re: Login fail after update

Postby Unitil » Fri Apr 20, 2018 2:47 pm

Processing.


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