Just bought the game and i am banned from ENT servers

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Roulund
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Just bought the game and i am banned from ENT servers

Postby Roulund » Thu Mar 22, 2018 3:48 pm

Your Warcraft III username: Roulund
Realm/Gateway: North Europe
Why are you banned: I dont know.
Why you should be unbanned: I should get unbanned, bacause i just bought the game, and when i started to play an *ENT* match it says that i am banned until 2019.

Zeratul

Re: Just bought the game and i am banned from ENT servers

Postby Zeratul » Fri Mar 23, 2018 5:50 am

@Roulund When you try to join a game, it should give you a message, which contains a Topic ID (TID) - Can you please try to join again, and post here that TID number?

And it looks like you were caught in a rangeban (meaning that a player was found dodging his initial ban, by changing his IP/username, and to prevent him from further dodging, a rangeban was issued, on which a series of IP's are banned, to ensure this player no longer dodges/ruins games; However innocent users might be caught within this range, which seems to be your case, and after the moderators check this post/your information, they might whitelist one of your accounts so that you're free to play on their bots as long as you use this account)

So, in order to help the moderators assist you, could you please inform what type of games are you looking forward to play (Ex: DotA, Island Defense, Legion TD, HellhaltTD, etc.)?

Thanks in advance.

PS: If you're by any chance connecting to ENT servers using a VPN/Proxy, then that might be the issue - so switching it off, and using your real IP, will solve the issue.

Roulund
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Re: Just bought the game and i am banned from ENT servers

Postby Roulund » Fri Mar 23, 2018 4:24 pm

https://media.discordapp.net/attachment ... height=475

I dont know what the TID number is..

I am looking forward to play HellhaltTD

And if you wanted to whitelist my account, my account name is Roulund

Zeratul

Re: Just bought the game and i am banned from ENT servers

Postby Zeratul » Fri Mar 23, 2018 4:28 pm

According to the OP, the rangebrq is this one: viewtopic.php?f=7&t=124267

Just wait for a moderator's response now (they will check your information) and see the best solution to get you playing as soon as possible :)

Thanks

Roulund
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Re: Just bought the game and i am banned from ENT servers

Postby Roulund » Fri Mar 23, 2018 5:00 pm

I cannot read the link.

Yes i hope so.

Zeratul

Re: Just bought the game and i am banned from ENT servers

Postby Zeratul » Fri Mar 23, 2018 5:14 pm

Roulund wrote:I cannot read the link.


That's normal, i can't either - That's the link to the rangebanrequest (only the moderators can read/access them), just linked it to make it easier for them while checking your appeal ^^

Roulund
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Re: Just bought the game and i am banned from ENT servers

Postby Roulund » Fri Mar 23, 2018 7:37 pm

Ohh okay, thanks

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FalenGa
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Re: Just bought the game and i am banned from ENT servers

Postby FalenGa » Fri Mar 23, 2018 11:41 pm

Hello Roulund ,

Looks like you were caught in a rangeban. To get this sorted out, I'd appreciate it if you would answer the questions below:

  • Provide a list of all your previous accounts you've used on ENT.
  • What games do you play on ENT?
  • When was the last time you played on ENT?


  • Please answer these questions in full. Thank you in advance.

    @Roulund

    tyfonen
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    Re: Just bought the game and i am banned from ENT servers

    Postby tyfonen » Sat Mar 24, 2018 3:12 pm

    Hello FelenGa

    I am actually Roulund cousin, i was the one who talked him into buying the game, and playing [ent] hellhalt td.
    He is not home atm, so i will provide said infomation.

    His previous account is Roulund, as it was his first and only account he had ever created after buying the game.

    Primarily only hellhalt td, but it would be nice if he were to be whitelisted on all servers.

    The last time was 20 minutes before this appeal was done = Thu Mar 22, 2018 4:28 pm.

    Roulund
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    Re: Just bought the game and i am banned from ENT servers

    Postby Roulund » Mon Mar 26, 2018 2:54 pm

    @Felenga ^^^^^^^^

    I have never played on any ENT server, what tyfonen means is that 20 mins before i made my appeal, i tried to enter an ENT server.

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    Leastjuh
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    Re: Just bought the game and i am banned from ENT servers

    Postby Leastjuh » Mon Mar 26, 2018 8:44 pm

    Dont bump guys modarators will see the process and in time they will respond its a very bissy month for them. So please give them time. Bumping will not speed up the process just delay it.
    "The enemies cannot destroy the king who has at his service the respect and friendship of the wise men who can find fault, disagree, and correct those mistakes. "

    Roulund
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    Re: Just bought the game and i am banned from ENT servers

    Postby Roulund » Tue Mar 27, 2018 2:26 pm

    @leastjuh

    In my opinion its crazy that i just bought the game and i am banned from all ENT servers + that i have to wait more than five days untill a modarator Will check my case.
    And Falenga is skinger me a ridiculous question, in asking me of my previous Warcraft accoucts and when the last time i played was, when om in the start of this whole convesation tell Them that i just bought the game and i havent played on any ENT servers before.

    And you are telling me that They are very busy this month. Its okay that They are busy sometimes but They could start Reading my appeal before asking me further questions.

    Have a good Day.

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    matdas
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    Re: Just bought the game and i am banned from ENT servers

    Postby matdas » Wed Mar 28, 2018 2:20 pm

    @Roulun

    Roulund@europe whitelisted.


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