rangeban on mobile hotspot

[palman]

Your Warcraft III username: palman
Realm/Gateway: entconnect
Why are you banned: rangeban only when i'm using my phone hotspot in army camp
Why you should be unbanned: i'm not banned when i am playing at with my house ip, but i'm banned when i connect to my mobile hotspot to play in army camp, here's the image

[Unitil]

Hello palman,

Looks like you were caught in a rangeban. To get this sorted out, I'd appreciate it if you would answer the questions below:

Provide a list of all your previous accounts you've used on ENT.

What games do you play on ENT?

When was the last time you played on ENT?

Please answer these questions in full. Thank you in advance.

@palman

[Quetra]

No response, processing